Let me start with a trite statement, so we can all agree with it and get it out of the way. Change is hard. There are, however, fundamental steps and considerations that you can take to smooth out these transitions. In this post, let’s focus on developing and implementing process into a startup that has…
Tag: strategy
Developing and Growing Corporate Culture
I see some version of the following questions crop up fairly frequently, especially in the startup community, so I figured I’d take a moment to share a few thoughts. The questions go something like this: How should we take steps to implement a healthy corporate culture that will strengthen as we grow? If we’ve taken…
My Favorite Non-Business Book
I don’t do much reading that’s not business-centric and when I do, I’m typically looking for something that has a lesson that can be used for business, leadership, or management. I’ve been re-reading and pondering one such book, Stone Soup. I find it teeming with great advice. Here are a few business lessons we can all…
Leveraging The Endowment Effect
Why individuals or teams thinking that their projects are most important, can be excellent and incredibly damaging at a growing company In business, the endowment effect means that someone thinks that his or her work, project, or deadline is what’s most important and must be resourced and prioritized as such. This is often discussed as…
What is Operations at a Startup?
Or, what does a COO, VP, or Head of Operations do at a growing company? Given my idiosyncratic background, having touched a lot of different business functions (product, project management, marketing, people or the dreaded “human resources”, recruiting, talent management, sales, partnerships, client success) and operated as a director, manager, founder, president, and department head…
Startup Leaders: Early-Stage Must-Haves
With all that goes into getting a startup up and running, it’s easy to miss some important aspects. Below are a few things to make sure you have, and are ready to deliver on; especially as you start to staff up. Strategy Unless you’re self-funding (or at least self-seeding) this is likely something you’ll need…
Startups: Prioritize Turning Your Customers Into Evangelists
It always blows my mind when I’m talking to a startup (or business in any growth stage for that matter) and they have no idea what their Net Promoter Score (NPS) is. Your Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend your company’s products…