If you’ve spoken with me in the past three months, there’s a good chance I’ve brought up the book Reach Out by Molly Beck. One of the key takeaways from the book, that I’m currently trying to build a habit around, is to reach out to one person each workday and congratulate or thank them…
Tag: growth
How to Scale Startup Operations
Let me start with a trite statement, so we can all agree with it and get it out of the way. Change is hard. There are, however, fundamental steps and considerations that you can take to smooth out these transitions. In this post, let’s focus on developing and implementing process into a startup that has…
Developing and Growing Corporate Culture
I see some version of the following questions crop up fairly frequently, especially in the startup community, so I figured I’d take a moment to share a few thoughts. The questions go something like this: How should we take steps to implement a healthy corporate culture that will strengthen as we grow? If we’ve taken…
Leveraging The Endowment Effect
Why individuals or teams thinking that their projects are most important, can be excellent and incredibly damaging at a growing company In business, the endowment effect means that someone thinks that his or her work, project, or deadline is what’s most important and must be resourced and prioritized as such. This is often discussed as…
What is Operations at a Startup?
Or, what does a COO, VP, or Head of Operations do at a growing company? Given my idiosyncratic background, having touched a lot of different business functions (product, project management, marketing, people or the dreaded “human resources”, recruiting, talent management, sales, partnerships, client success) and operated as a director, manager, founder, president, and department head…
Lessons Learned From A Young Leader and Founder
With over a decade of hindsight since my first role as a leader at a very successful startup, I’ve been thinking a lot lately about the mistakes I made and challenges I faced. The points below are specific to my experience, but hopefully have broad applications. In an effort to keep this from becoming ten…
Startups: The Case For Keeping Things Simple
Yes, this blog is very simple and that’s on purpose. Decluttering and getting back to fundamentals is a theme in my life; and I impart that on this blog very intentionally. What you’ll find below is not a framework for avoiding difficult or complex situations. You will, however, find suggestions for making the complicated seem…
Startup Hubris: Don’t Fall Prey To It
Luckily, there are a ton of innovative, humble, open-minded startup founders and leaders out there. However, I’ve also encountered my fair share of, what I call, “startup hubris”; when you see it, you know it. It spreads throughout the organization and typically radiates from one or more early-influencers. Once startup hubris takes hold, it’s hard…
What Incentivizes Your Startup Staff (it’s not really free beer and ping pong)
It’s easy to get caught up in the (by now cliche?) norms of startup life. The standing desks and open-office layout abound in a variety of snacks, catered lunches, breakout spaces, beer, cold brew on tap, and the list goes on. I would never promote getting rid of these perks; I think they’re important. What…