As someone who has his own business (you’re probably reading this on it right now), I’m very familiar with all the quotes about how to fake it till you make it. “You must be the person you have never had the courage to be. Gradually, you will discover that you are that person, but until…
Tag: experience
KPIs for People Teams
Understandably, teams and leaders are always curious about how to best monitor, track, and analyze data for various functions at the company. In this post, we’ll focus on: The most useful KPIs for People teams How to establish tracking and reporting metrics regarding these areas of responsibility Common metrics that are often misinterpreted or meaningless…
How to Scale Startup Operations
Let me start with a trite statement, so we can all agree with it and get it out of the way. Change is hard. There are, however, fundamental steps and considerations that you can take to smooth out these transitions. In this post, let’s focus on developing and implementing process into a startup that has…
Developing and Growing Corporate Culture
I see some version of the following questions crop up fairly frequently, especially in the startup community, so I figured I’d take a moment to share a few thoughts. The questions go something like this: How should we take steps to implement a healthy corporate culture that will strengthen as we grow? If we’ve taken…
What is Operations at a Startup?
Or, what does a COO, VP, or Head of Operations do at a growing company? Given my idiosyncratic background, having touched a lot of different business functions (product, project management, marketing, people or the dreaded “human resources”, recruiting, talent management, sales, partnerships, client success) and operated as a director, manager, founder, president, and department head…
Lessons Learned From A Young Leader and Founder
With over a decade of hindsight since my first role as a leader at a very successful startup, I’ve been thinking a lot lately about the mistakes I made and challenges I faced. The points below are specific to my experience, but hopefully have broad applications. In an effort to keep this from becoming ten…
Startup Hubris: Don’t Fall Prey To It
Luckily, there are a ton of innovative, humble, open-minded startup founders and leaders out there. However, I’ve also encountered my fair share of, what I call, “startup hubris”; when you see it, you know it. It spreads throughout the organization and typically radiates from one or more early-influencers. Once startup hubris takes hold, it’s hard…