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Month: February 2019

Startups: Prioritize Turning Your Customers Into Evangelists

Posted on February 27, 2019May 21, 2019 by dancoyle

It always blows my mind when I’m talking to a startup (or business in any growth stage for that matter) and they have no idea what their Net Promoter Score (NPS) is. Your Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend your company’s products…

What Incentivizes Your Startup Staff (it’s not really free beer and ping pong)

Posted on February 22, 2019May 21, 2019 by dancoyle

It’s easy to get caught up in the (by now cliche?) norms of startup life. The standing desks and open-office layout abound in a variety of snacks, catered lunches, breakout spaces, beer, cold brew on tap, and the list goes on. I would never promote getting rid of these perks; I think they’re important. What…

Startups: Hire Top Down or Bottom Up, Just Make a Smart Decision

Posted on February 19, 2019May 21, 2019 by dancoyle

Lately I’ve noticed a lot startups that seem to be haphazardly seeking their next hire. Don’t get me wrong, the positions they’re trying to fill make a lot of sense, but the strategy and logic behind who to hire when seems to be vacant or skewed. This seems to happen for a few reasons: Casting…

Startup Leaders: Your Team’s Job Isn’t To Make Your Job Easier…Yet

Posted on February 15, 2019May 21, 2019 by dancoyle

In a startup, you need every bit of horsepower you can get; but few know how to harness that from their staff. I promise you, your people are hungry to achieve great things, they just have to be shown how. I know a lot of folks who work at startups; I have for over a…

Meaningless Buzzwords Are Killing (what could be) Your Startup’s Culture

Posted on February 13, 2019October 11, 2019 by dancoyle

Here’s how you can turn company values into a living organism, thriving in an ecosystem that is functional and makes sense. ∞ The crux of the problem: It’s not them, it’s you ∞ A collaborative, team environment sounds nice and is a great buzzword for People, HR, and Recruiting teams to throw out to staff and…

 

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